We all have travelled to another town and stayed at a hotel at some time. Whether it is on business or for simple leisure, staying at a hotel complex is usually a pleasant experience. However, many people have great difficulty to access to facilities due to disabilities, age or other reasons, considering that equipment and infrastructures do not provide the accessibility conditions suited to their needs. It commonly happens in old buildings, in which accessibility was not taken into account at the time of being designed.

Accessible hotels have to be able to offer good services adapted to the comfort demands of the highest possible number of clients while at the same time, they have to be capable to customise when it may be necessary. The point is that the same conditions that help people with any physical or sensorial disability to get on well in their immediate surroundings can be, at the same time, very useful to an endless number of users who are not usually taken into account beforehand as far as accessibility is concerned.

The basic conditions for accessibility

There is no reason why a hotel for all has to be more complex or full of technical unattractive supports. On the contrary, accessibility can be, from an aesthetic point of view, at the basis of likeable technical solutions. On some occasions, it can certainly lead to a notable economic investment, but on some others, it is nothing but the use of logics through small interventions.

In order that clients with reduced mobility may use a hotel conveniently, a series of basic and general conditions need to be met. We must not forget that requirements regarding accessibility are provided by accessibility local regulations, and shall comply with them at all times.


Access is the main condition to start using any service developed within a place. It is basically determined by the door size and design. The use of Manusa automatic doors ensures convenient access for all. Besides, there cannot be any bulge or step standing in the way of the entrance regarding people with reduced mobility.


Once the hotel has been accessed, it is necessary to make movement and circulation easy within all rooms and lounges. Aspects such as measurements of the different areas, height and width of the communicated connecting places, the disposition of furniture or emergency exits, as well as automatic interior doors to sectorize the different zones (separating the bathroom from the main room, for instance) make fully independent circulation in the environment, and in consequence, it is vital that each and every one of these aspects should be considered.


Communication is another significant aspect of the strategy for creating an accessible hotel for all. By this we mean putting at disposal information boards, signage, sign lighting, and so forth. They all will have to adapt to all people with any kind of sensorial deficiency in the same manner, since they make the guests’ stay much more pleasant in the first place, and then because they could save many lives if an emergency event.


Being able to use the different elements found in each of the services is essential. Accessing a place within a hotel or circulating through it without being able to use the different elements or devices related to each activity is pointless. The configured parameters of reach, activation and grip are those that determine that users may use them or not.

If each and every one of the previous conditions is fulfilled in all sections and services, Global Accessibility will be guaranteed. A hotel of which design the clients with more difficulties have been kept in mind is turning to be a better place for all.